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What you can do is chat, transfer files, and click through five tabs' worth of information about the device. Update: According to a TeamViewer rep, "For Android, full screen sharing and remote control is available on Samsung, Sony, Medion, and Alcatel One Touch/TCL devices." Although you can establish a remote connection to, say, an iPhone while sitting at your laptop, you can't actually control the phone or even get live screen sharing. The TeamViewer QuickSupport app allows for real-time chat and file transfers. TeamViewer QuickSupport lets you remotely control a smartphone or tablet from any computer. Of course, you’ll also need the TeamViewer Universal add-on to get started.There are plenty of apps that allow you to control a remote PC from your phone or tablet, but what if you want to go the other way? What if you need to help a friend, relative, or employee with his or her mobile device? So have you tried the TeamViewer QuickSupport app on Android? If not, you can start right away by downloading it from the Play Store. The expanded support for the universal add-on is a welcome change that should make it easier for you to help your grandparents fix their smartphone issues. Thereafter, each device will have to either install a dedicated TeamViewer add-on for their manufacturer or the universal add-on that covers all devices with no dedicated add-on. To control Android phones remotely, both users will have to install the TeamViewer QuickSupport app on their respective handsets.

Until now, the app only supported screen-sharing on most devices.īeing able to control a smartphone remotely is especially important during the current scenario when it would be inadvisable to visit relatives or friends to fix their devices. Another notable change is that the QuickSupport app now offers the ability to fully control an Android device remotely. Some of the leading manufacturers supporting the TeamViewer API include Google (Pixel), Xiaomi, Oppo and more. According to the company, its universal add-on app now supports virtually all Android devices running 7.0 Nougat and above.